FAQs
Do you offer emergency callouts?
Yes, we provide 24/7 emergency plumbing and drainage services for urgent issues like burst pipes, blocked drains, or flooding.
What areas do you service?
We cover the full Kapiti region, and beyond if requested, providing both residential and commercial plumbing and drainage solutions.
How much does it cost to for Plumbing and Drainage repairs?
Costs can vary depending on the severity of the issue. We’ll provide upfront pricing before starting any work. Once on site we can view the problem and offer solutions and a price to fix it.
Can we provide a fixed price?
Sometimes fixed pricing can not be given, only when the extent of the problem is unknown. However we will talk you through each step of the work that is required so there there are no surprises.
Will there be any surprises?
Nobody likes surprises in plumbing and drainage repairs. Offering solutions to the problems is what we do. Options are generally given as there is usually more than one way of doing the job
Can you repair damaged pipes or just clear blockages?
We handle both — from unblocking drains to repairing and replacing damaged or collapsed pipes.
Do you offer preventative maintenance?
Yes, regular drain inspections and maintenance can save costly repairs later. We can schedule a plan to suit your property.
Are your plumbers qualified and insured?
All our team members are fully trained, certified, and insured for your peace of mind.
Can you help with bathroom or kitchen plumbing?
Absolutely — we install, repair, and maintain everything from taps and toilets to sinks, showers, and dishwashers
What should I do if my drain keeps blocking?
Recurring blockages can signal a deeper problem like root intrusion or damaged pipes. We use CCTV inspections to find and fix the cause.
How quickly can you respond to a job?
For emergencies, we aim to be onsite as soon as possible. For general jobs, we’ll book a time that works best for you.
What causes blocked drains?
Common causes include tree roots, grease build-up, foreign objects, or broken pipes. Our team uses the latest equipment to diagnose and fix the issue.
Can you work on commercial properties?
Yes, we provide plumbing and drainage solutions for both homes and businesses, including offices, rental properties, and retail premises.
Do you provide CCTV drain inspections?
We do. CCTV technology allows us to pinpoint the cause of blockages or damage without unnecessary digging.
Can you install hot water systems?
Absolutely — we repair, service, and install hot water cylinders and continuous flow systems
Do you guarantee your work?
Yes, all our work is backed by a workmanship guarantee for your peace of mind.