Privacy Policy

Last updated: 4.9.2025

At ASAP Plumbing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our plumbing and drain unblocking services. By using our website, you agree to the terms outlined below.

1. Information We Collect

When you contact us for plumbing or drain unblocking help, we may collect:

Personal details: name, phone number, email address, and home or business address.
Service details: information about the plumbing job, blocked drains, or repairs you request.
Website data: IP address, browser type, and pages visited (through cookies or analytics).

2. How We Use Your Information

We use your details to:

Provide fast and reliable plumbing and drain unblocking services.
Respond to your enquiries and schedule jobs.
Send invoices, quotes, and service confirmations.
Improve our website and make it easier for customers to find trusted local plumbers.
Meet legal and safety obligations.

We will never sell or rent your personal information.

3. Sharing Your Information

Your information is only shared when necessary:

With trusted service providers (for scheduling, payments, or IT support).
When required by law or regulatory authorities.

We do not share your details with marketing companies or unrelated third parties.

4. Cookies and Tracking

Our website may use cookies and tools like Google Analytics to:

Understand how visitors use our plumbing website.
Improve site performance for customers searching for drain unblocking or plumbing services.
Personalise your experience.

You can disable cookies in your browser settings if you prefer.

5. Data Security

We take reasonable steps to keep your information safe from unauthorised access, loss, or misuse. While we work hard to protect your data, no online system is completely secure.

6. Your Rights

You have the right to:

Access the personal information we hold.
Ask us to correct or update your information.
Request deletion of your details (unless we are legally required to keep them).

7. External Links

Our website may include links to other plumbing or service websites. We are not responsible for the privacy practices of external sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in how we provide plumbing and drain unblocking services. The latest version will always be posted here.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us